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Returns
What do I do if I received a damaged parcel or product?
Did a gorilla from schleich® Wild Life sit on your package? If you received damaged product or parcel, or you are dissatisfied, please contact our Customer Service team to receive a replacement product, or refund or return any product. All returns or
Can I return an item or order from schleich®?
You can return items from your order within 30 days if they are in the original packaging and sellable condition. Please visit this link to start your return. Once the return is received in our warehouse, a refund will be issued in the original form